You Don't Wanna Transfer A Call

If Jack gets a phone call for you, he will politely ask for the name of the person calling. Then he will put the person on hold and slowly transfer the call. He does this slowly because he is still not sure of how to work his phone. Jack doesn't bother telling you who it is on the other line even though he obviously just found out. Jack was asking for the name of the caller simply to be nosy.